Why a work-life balance is good for your business

When business is going well, we can sometimes get swept up in its demands and lose sight of our surroundings, prioritising work over the rest of our life. The mortgage broker industry is no different than any other in the importance of a work-life balance. Because our business is one…

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The more you know about your customer, the happier they’ll be

As any broker will tell you, connecting with potential customers is an extremely difficult, but crucial, stage when determining if your business will succeed or not. So, once you've got a customer in the fold, it is imperative that you get to know them as intimately as possible. This will help you make…

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Getting the sale across the line

With very few exceptions, business-to-business sales are a long-term process. You're rarely going to have a client call you on the phone and announce they're ready to make a deal instantly; you have to have a long series of conversations that might take hours, days or even weeks to lead…

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Why client support is a mortgage broker’s biggest asset

Navigating clients through the murky waters of loan consolidation is not without its rewards. Customers value a broker's ability to steer them through the mortgage process, knowing we have their best interests at heart, according to the 2016 Deloitte 'Customer Experiences of Using Mortgage Brokers' survey. In this article, we'll look into the…

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3 ways to make your clients happier

The more you know about your customers, the better you can provide for them. The better you can provide, the happier they'll be with your service. The happier they are with your service, the more likely they are to stick with you for the long haul. In a report by Bain…

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What you need to do before investing in property

There are a plethora of reasons to invest in property, including the tax benefits and retirement planning. But let's be honest, the main motivation is to be able to line your pockets with cash, purchase a sports car, own a property that smells of rich mahogany and be such a…

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4 ways to help fill your piggy bank faster

Saving money has some very distinct similarities with going on a diet. It can affect your lifestyle, as you consume less of what you love

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How much of a deposit do you need for a home?

Saving takes real steel and tenacity.

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Is it time to move homes?

If you're experiencing any of the following reasons for moving, it's probably a good idea to find the right loan and a place that better suits your needs. As the years go by, our accommodation requirements develop. There are a number of factors that contribute to this, and unfortunately,

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Hidden costs of buying a home you need to consider

You've toiled away stuffing your piggy bank until it's bursting at the seams, visited us for your finance and managed to find the right loan

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